Designing and operating a babies, kids or teens club isn’t just as simple as having a space and putting some play equipment into it. You need to think about health & safety, procedures and policies, ratios, recruitment of the best childcare staff, design of the children’s club, organisation of unique activities and special event…
Why work with us?
To provide a qualitative child experience
A consistent, professional and tailor-made concept for your hotel. Marketed at a brand level, Petit VIP expertise would benefit all of your venues and create a family friendly network of hotels that guests will want to visit.
To reinforce the attachment to your brand
By creating an emotional connection between your guests and your brand, Petit VIP will increase their engagement. Loyal families stay longer and generate a positive word-of-mouth for your hotel.
To increase your revenue
By providing a competitive advantage, Petit VIP will increase your occupation rates and market shares, but not only! While their child attends the Children Program, the relaxed parents spend more at the spa, restaurants, bars, shops – and are more inclined to stay longer.
To gain a competitive advantage
A Strategic pillar in the luxury industry, our Petit VIP concepts are a tangible and lasting competitive advantage. By providing an innovative high-end family friendly experience, you position yourself as the reference in quality family holidays.
Childcare expertise
We will complete a full assessment to ensure facilities comply with latest childcare best practice policies and safety. This is a full review of your childcare facilities, toys & equipment, playground areas, staff, policies, procedures, guidelines, children’s menus etc.
We work with our clients from conceptual stage to develop a comprehensive concept for your babies, kids or teens clubs which takes into account your target audience, age range, childcare ratios, opening hours, budget and activities.
Family facilities layout planning
We will advise and work with the space allocation for your babies, kids or teens club facilities, and design the detailed layout of the interior and exterior space for your kids clubs.
Contact us
Design indoor & outdoor spaces
We will develop detailed visualisation drawings and computer generated images to bring your concept and layout to life and show what it will look like when completed.
Contact us
Fixtures, fittings & play equipment
Once your designs are approved, we will make recommendations for fixtures, fittings and equipment that will work best in your space and with your unique club concept.
Contact us
Your collaterals and staff uniforms are often the first impression of your childcare services. Create consistent and personalised collaterals and promote your brand effectively. If you’d like to know more about how we can help you with your brand collateral or staff uniforms requirements, please contact us.
Goodies
Menu & Directories
Uniforms
Our specific training allows your whole staff to improve rapidly their skills in terms of childcare, based on the European quality and safety standards.
Kids Ambassadors
Our professional childcare training is intended to give learners the essential knowledge and skills required to be able to deliver an excellent quality service in a safe and structured environment.
Contact usHoteliers
In addition to our tiered childcare training, we offer hoteliers/front of house training enabling you to provide a truly professional and family friendly service at all points in your family guest journey.
Contact usWe elaborate for your young guests appropriate amenities and tailor-made surprises:
Child-sized robes
Bath toiletries
Slippers
Mascot
Safety kit
Gifts & Presents
Support for your executive chefs to plan nutritious and healthy menus for younger guests. Allergy and dietary advice.
Kids menu
Mini bar
Mocktails menu
Room service
We help your childcare team to deal with any operational issues that occur throughout a season such as activity program advice, outbreak of contagious disease, dealing with special needs, etc…
Activity program advice
Health & safety issues
Standard operating procedure queries
Customer complaints
We create for you tailor-made events and activities. We combine education and entertainment to make kids and youngsters learn in a fun way. We provide daily and weekly activity programs for your clubs, including:
Environment
Culture
Sport
Science
We can provide a secure, cloud based childcare management system to manage, view, analyse & report on:
Bookings
Registrations
Attendance
Revenue
Staffing ratios
Forecasting
We have a very demanding recruitment and extensive network that will enable your luxury venue to find the best qualified childcare coordinators.
We recruit the perfect childcare team for you, ensuring appropriate:
Skills
Expertise
Interpersonal skills
Manners
Languages
References
Qualifications
Police checks
SOP’s are a protection plan, protecting the guests, staff and the company. Caring for children, your guests, is one of the most responsible services you provide. The most important aspect is making sure that everyone throughout the property from top management downwards fully comprehend the SOP’s and reflect these in practice, especially whilst providing care for your little guests. Our SOPs have been created in conjunction with the major areas impacting the family.
We can advise you on the best games, toys and equipment to buy based on the size of your hotel, your budget, the number and ages of children. This way you buy good quality, durable and appropriate equipment for your younger guests.
Toys & Games
Costumes
Day-to-day supplies
Furniture
Birthday presents
Staff uniforms
Benefits
Increased satisfaction
Better
guest loyalty
More recommendations & word-of-mouth
Additional media value
More bookings and longer stays
Increased revenue on extra activities
18%
Rise revenue
92%
Very satisfied
30%
Stay longer
20
Years experience
Offer emotions to all generations
The Petit VIP experience encompass special “edutainment” programs, exclusive indoor and outdoor activities and unique moments for your guests to share as a family.