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Quality Label

Each member of our collection is regularly audited, trained and certified in order to guarantee families the highest standards in terms of childcare, hygiene and safety.

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Childcare excellence

The Quality Label “Petit VIP” is rewarding the childcare excellence of the most exclusive tourism actors. The selected venues meet our very strict procedures for children and teenagers such as safety, hygiene, entertainment, programs, equipment and specific welcome adapted to their age and culture. Each venue is carefully audited and each staff member is trained before we give it the Petit VIP Quality Label.

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Family-friendly

Our professional institute is committed to help your venue become the best “family-friendly” destination in your region by offering consulting, training, services in childcare and child entertainment. Not only do our experts treat security and cleanliness of the facilities with utmost importance, we ensure your whole team is adapting its professional skills to your young guests.

Childcare SOP

SOP’s are a protection plan, protecting the guests, staff and the company. Caring for children, your guests, is one of the most responsible services you provide.

The most important aspect is making sure that everyone throughout the hotel, from top management downwards, fully comprehend the SOP’s and reflect these in practice, especially whilst providing care for your young guests.

Our SOPs have been created for every staff member working in departments interacting with the families.

Petit VIP requirements

Our label’s standards and the process of certification is a challenge.
We will guide you step by step to achieve Petit VIP’s excellence in childcare

Childcare training

Our professional childcare training is intended to give your entire staff the essential knowledge and skills required to be able to deliver an excellent quality service in a safe and structured environment.

Standard operating procedures

The most important aspect is making sure that everyone throughout the hotel, from top management downwards, fully comprehend the SOP’s and reflect these in practice, especially whilst providing care for your young guests.

Welcome gift

Crafts

Games and books

High chair

Shuttle with child-restraint seat

Emergency baby bottle

Bottle warmers

Emergency pacifier

Allergen-free menu

Kid's menu

Nearby doctor

Kids Club

Teens activities

Sport activities

Kid's excursions

Baby-sitting

Baby bath

Baby phone

Baby cosmetics

Baby cribs

Stroller

Potty

Connecting rooms

Lifeguard

Childcare training

Our professional childcare training is intended to give your entire staff the essential knowledge and skills required to be able to deliver an excellent quality service in a safe and structured environment.

Standard operating procedures

The most important aspect is making sure that everyone throughout the property from top management downwards fully comprehend the SOP’s and reflect these in practice, especially whilst providing care for your little guests.

Welcome gift

Crafts

Games and books

High chair

Shuttle with child-restraint seat

Emergency baby bottle

Bottle warmers

Emergency pacifier

Allergen-free menu

Kid's menu

Nearby doctor

Childcare training

Our professional childcare training is intended to give your entire staff the essential knowledge and skills required to be able to deliver an excellent quality service in a safe and structured environment.

Standard operating procedures

The most important aspect is making sure that everyone throughout the property from top management downwards fully comprehend the SOP’s and reflect these in practice, especially whilst providing care for your little guests.

Welcome gift

Crafts

Games and books

High chair

Shuttle with child-restraint seat

Emergency baby bottle

Bottle warmers

Emergency pacifier

Allergen-free menu

Kid's menu

Nearby doctor

Childcare training

Our professional childcare training is intended to give your entire staff the essential knowledge and skills required to be able to deliver an excellent quality service in a safe and structured environment.

Standard operating procedures

The most important aspect is making sure that everyone throughout the property from top management downwards fully comprehend the SOP’s and reflect these in practice, especially whilst providing care for your little guests.

Welcome gift

Crafts

Games and books

High chair

Shuttle with child-restraint seat

Emergency baby bottle

Bottle warmers

Emergency pacifier

Allergen-free menu

Kid's menu

Nearby doctor

Kids Club

Teens activities

Sport activities

Kid's excursions

Baby-sitting

Baby bath

Baby phone

Baby cosmetics

Baby cribs

Stroller

Potty

Connecting rooms

Lifeguard

Are you eligible?

How to get the Quality Label?

Each member of our collection is regularly audited, trained and certified in order to guarantee families the highest health and safety standards in terms of childcare, hygiene and safety.

Are you eligible?

Our Collection

Courchevel

Les Neiges

La Baule

L'Hermitage

Dinard

Le Grand Hôtel

Deauville

Le Normandy

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